Do you have a question about any of our services or any eye conditions? If you cant find the answer below please contact us on 4920 6911 for more information.


Will Eye Examinations Hurt?

The Short answer, No. Everything we do is pain free. If the eye is to be touched during the examination, which is the case for pressure testing,  then local anaesthetic drops will be administered, and we will make certain they are working before proceeding.

Can I claim Travel Expenses?

There is a NSW Government scheme where patients travelling long distances for treatment that is not available locally. You can claim for travel and accommodation costs. Please see more information here: IPTAAS Claim Form

Will I have to wait long?

Your appointment time is a guide. Comprehensive eye care takes time so bear with us; we do endeavour to have patients seen by our clinical team at the allotted time, though invariably there will be a wait at least for eye dilation. Expect to be in the clinic for up to 1.5-2 hours.

Is there a Rebate?

Yes. Rebates apply for all patients who are eligible for Medicare and have a current referral. Referrals can be attained from either your GP or Optometrist.

Some investigations do not attract a rebate at this time. Investigations with our state of the art equipment are undertaken judiciously, but do let us know if the cost is a problem.

What is a Cataract?

Cataract is a clouding of the lens of the eye. This blocks light transfer to the retina, and reduces both quality and quantity of vision. Cataracts are treatable with a minimum of fuss. If you have a cataract needing assessment, contact us today.

Can Cataract be removed by laser surgery?

Yes. At HCEC we always aim to stay on the cutting edge of surgery, and as such we employ the state of the art Lensx Femtosecond Laser by Alcon Laboratories.

This advanced laser system allows us to increase the safety, predictability and accuracy of cataract surgery.

Just ask for more information on Laser Assisted Cataract Surgery.

What is lens replacement surgery?

Lens replacement surgery is where the lens of the eye is replaced to correct focus error within the eye. Essentially it is cataract surgery with the aim of spectacle independence, often in a younger person.

This can permanently correct focus error, and is an option for those who laser vision correction is not possible.

We can correct both distance AND reading vision.

Contact us for an assessment today.

What is Glaucoma?

Glaucoma is a degenerative disease of the Optic Nerve. Over time the optic nerve dies off, taking vision with it. The cause is unknown but it is treatable.  Progression of the disease can be halted, just ask us how.

Do I have to use drops to treat Glaucoma forever?

Glaucoma, like all diseases, is forever; so in general the answer is yes. There are options however such as laser surgery, cataract extraction and glaucoma drainage operations. These options are tailored to your specific case but may enable withdrawal of some or all medications. Contact us if you wish to be free of medication.

What is a Pterygium?

Pterygiums are sun scars that grow on the surface of the eye. They can be unsightly, uncomfortable, and in worst case take vision away. They are often confused with cataract.

Removal of a pterygium is quick, painless procedure that can be done with either sutures or glue. Let us know if you are interested.

Will surgery hurt?

No. Before surgery, twilight sedation will be administered, then a local anaesthetic will be given to numb and freeze the eye. There is no pain, and minimal stress. If this is for you, contact us today.